Product Updates – March 2025

We’re excited to share our latest product updates, all designed to improve your experience and make your workflow even more efficient. Here’s what’s new:

Update 1: A new banner in the WebApp dashboard now alerts users when a case is about to be deleted from DigitalOwl. This update is automatically available to all WebApp users.
Effective Date: March 6, 2025

Update 2: The Workflow Builder tool now allows users to copy customized workflows across different business lines, streamlining workflow management across an organization. This feature is available exclusively to customers using Workflow Builder.
Effective Date: March 24, 2025